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Re: CHAT: The ridiculously stupid, offtopic HCI thread.

From:Mark P. Line <mark@...>
Date:Friday, September 3, 2004, 19:11
Philippe Caquant said:
> OK, let's stop here. Just one point: I of course don't > criticize softwares because they were made by > anglophones.
Right. You simply criticize anglophones directly and categorically, so you have no need to bring their software into it.
> My idea is > that pointing the problems allows to think about them, > and solve them if possible.
Your mistake is one of over-generalization. You believe that, because you see problems in your office, it can only be the case that the entire fields of computer science and software/hardware engineering are such that they have negligently allowed your specific needs to fall through the cracks in your specific office at this specific time. It's entirely possible that you need a more enlightened IT shop where you work, in which case you could apply for a job there and do it better, or look for a job for a different organization. (Maybe even a job that doesn't require computers, if you figure that computers just aren't there yet.) It's also possible that you have never learned to communicate your needs to those whose job it is to see that they are met. If the latter is the case, then you have some learning to do. If you believe that you are a well-educated man already and nobody has the right to require you to learn anything new ever again, then I wish you the best of luck for the rest of your career -- you'll need it, unless you want to clean public toilets or something.
> You're right, the sentence: "If they are modern good > tools, why weren't they included in the package ?" > makes no sense. I often type "they" instead of > "there". So one should read: "If there are...".
Why are you asking us instead of asking your IT shop? Not communicating your needs and complaints to them is likely to be part of the problem.
> I just say that the argument > "majority is always right" is not an argument.
Nobody said the majority is always right, or ever right, even. What was said is that some tools are good for some people, and other tools are good for other people, and that the tools you're complaining about are good for a lot of people (just not for you, which is fine). (This was said in rebuttal to your claim that the tools are "bad" in an absolute sense, merely because they're not good for you.) If you've been given tools that are not good for you, then somebody has made a mistake. It might be your mistake, your IT staff's mistake, or a mistake to which you've both contributed. (Assuming that every computer specialist is utterly uninterested in users' needs, and that she always thinks users are stupid, is an excellent way for a user to contribute to such mistakes.) -- Mark P.S. This is the kind of advice I get paid for as a Fortune-10 management consultant. If that makes me part of the problem in your eyes, then I can live with that. I'll not be billing you for my time in any event. P.P.S. What was the name of the guy with the stapler in _Office Space_? "They promised me a good editor last year, but now they gave me vi. But they promised! Nobody can make me use a bad editor. George got a good editor last month, so I think I should have a good editor. They promised me a good editor. Last year. It's been a whole year and I've had to use a bad editor. Everybody else has a good editor. I need a good editor. If I don't get a good editor, it's my right to stay home from work. On some days. And they'll still have to pay me, because they didn't give me a good editor like George's. I'll show them!"

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